Privacy policy

Welcome to the privacy policy ("Privacy Policy") for debt checkup based at Reading, Berkshire, UK.

Your privacy is very important to us. Please read this Privacy Policy to learn about the ways in which we use and protect your personal information.

This Privacy Policy applies from 1st January 2007 for new registering users.

Overview

By accepting this Privacy Policy, you expressly consent to our use and disclosure of your personal information in the manner prescribed in this Privacy Policy. If you object to this use and disclosure please do not register with us.

This Privacy Policy applies to the www.debtcheckup.co.uk website (the "Site").

For the purpose of the Data Protection Act 1998 (the "Act"), the data controller is Freemax Ltd of Reading, Hampshire, UK.

1. INFORMATION WE MAY COLLECT FROM YOU

We may collect and process the following data about you:

• information that you provide by filling in any forms on our site www.debtcheckup.co.uk and www.debtcheckup.co.uk ("our site") or when otherwise contacting us. If you contact us, we may keep a record of that correspondence

2. IP ADDRESSES AND COOKIES

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.

• For the same reason, we may obtain information about your general internet usage by using a cookie file which is stored on your hard drive of your computer. Cookies enable us to improve our service to you, estimate our audience size and usage pattern, store information about your preferences, and recognise you when you return to our site.

You can set your browser up to refuse the setting of cookies. However, if you do this you may be unable to enjoy full use of the site and you may not be able to take advantage of certain promotions we may run from time to time.

Please note that entities who advertise on our site may also use cookies, but we do not have access to them or control over them.

3. USES WE MAY MAKE OF YOUR INFORMATION

We use information held about you in the following ways:

• to ensure that content from our site is presented in the most effective manner for you and for your computer;
• to provide you with information, products, services or offers that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes; to notify you about changes to our service.
• We or our loan partners may contact you by, including but not limited to, telephone and email to communicate changes in account status, changes in subscriber agreements, marketing opportunities, privacy policies and/or any other policies or agreements relevant to you or your account.

4. PASSING YOUR INFORMATION TO THIRD PARTIES

We may pass your data to carefully selected third parties who may use it to contact you in relation to offers in which you expressed an interest when registering on our site.

If you do not want us to pass your details on to third parties for marketing purposes, please ensure that you tick the relevant boxes situated on the form on which we collect your data (the registration form).

Save where you have given your consent, we do not disclose information about identifiable individuals to our advertisers. However, we may provide them with aggregate, generalised information about our users.

5. OPTING OUT

If you do not wish us to contact you for marketing purposes, please send an e-mail to unsubscribe@debtcheckup.co.uk .

If you do not wish us to pass your details to third parties for marketing purposes, please send an e-mail to us at 3rdpartyunsubscribe@debtcheckup.co.uk

6. DISCLOSURE OF YOUR INFORMATION

We may disclose your personal information to third parties:

• in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
• if Freemax Media or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
• if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply any of our terms and conditions.

7. FRAUD PREVENTION

If false or inaccurate information is provided, including in relation to a person's identity and fraud is identified, details about this information, including customer Personal Data, will be passed to fraud prevention agencies. Law enforcement agencies may also access and use this information.

We and other organisations may also access and use this information to prevent fraud and money laundering, for example when: checking details on applications for credit and credit related and other facilities; managing credit related accounts or other facilities; recovering debt; checking details on proposals and claims for all types of insurance; and checking details of job applicants and employees. For further details of the relevant fraud prevention agencies please contact us as described at the end of this Privacy Policy.

8. THIRD PARTY WEBSITES

Our site may, from time to time, contain links to third party websites. If you follow a link to any of these websites, please note that these websites have their own terms and privacy policies and that we do not accept any responsibility or liability for these sites and their terms and policies.

9. WHERE WE STORE YOUR PERSONAL DATA

The data that we collect from you may be transferred to, stored at and processed at a destination outside the European Economic Area ("EEA"), including the USA. By submitting your personal data, you agree to this transfer, storage and processing. The laws on holding personal data in the United States may be less stringent than the laws applicable to the UK but Freemax will hold and transmit your information in a safe, confidential and secure environment.

10. ACCESS TO INFORMATION

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

11. CHANGES TO OUR PRIVACY POLICY

Any changes we may make to our privacy policy in the future will be posted on this page

12. CONTACT

Questions, comments and requests regarding this privacy policy are welcomed. You can write to us at 2 Old Row Court, Rose Street, Wokingham, Berkshire, RG40 1XZ or by email to enquiries@debtcheckup.co.uk , alternatively you can call our helpdesk on 0844 826 7688.